Foodvila Privacy Policy

Created on 10 December, 2025 • 2,978 views • 2 minutes read

Effective Date: 10-05-2025

FoodVila App ("we", "our", "us") values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our mobile application FoodVila (the “App”).

1. Information We Collect

We may collect the following types of information to provide and improve our services:

Personal Information: such as name, email address, phone number, or delivery address — only if you voluntarily provide them (e.g., when creating an account or placing an order).

Usage Data: such as app interactions, preferences, and device information (device model, operating system version, unique identifiers, and crash logs).

Location Data (if applicable): used only to show nearby restaurants or delivery options — collected with your consent.

Payment Information: processed securely through third-party payment providers. We do not store your payment details.

2. How We Use Your Information

We use the collected information to:

  1. Process and deliver your food orders.
  2. Improve app performance and enhance your user experience.
  3. Send order updates, promotional offers, or important service notifications.
  4. Provide customer support and resolve issues.
  5. Comply with applicable legal requirements.

3. Information Sharing

We do not sell or rent your personal information.

We may share limited data only in the following cases:

  1. With trusted service providers (e.g., payment gateways, delivery partners) who help us operate the App.
  2. When required by law or legal process.
  3. To protect our rights, safety, or property and that of our users.

All partners are bound by confidentiality and data protection agreements.

4. Data Retention

We retain your data only as long as needed to fulfill the purposes outlined above or as required by law. You may request deletion of your account or personal data at any time.

5. Security

We implement administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, or misuse. However, no data transmission over the Internet is completely secure.

6. Your Rights and Choices

You have the right to:

  1. Access, update, or delete your personal data.
  2. Withdraw consent for optional data uses such as marketing messages.
  3. Disable location access from your device settings.

To exercise these rights, please contact us at [insert contact email].

7. Children’s Privacy

Our app is not intended for children under 13. We do not knowingly collect personal data from minors. If we become aware that we have collected such information, we will delete it immediately.

8. Changes to This Policy

We may update this Privacy Policy periodically. The updated version will be available within the App and will become effective immediately upon posting.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

FoodVila App

Email: info@linkze.me